From Rachel Canada Review: Is It Worth It?

Looking to shop at From Rachel Canada? 

This review covers everything you need to make an informed decision. 

About From Rachel Canada

From Rachel is an international online fashion store that operates in Canada, the US and other parts of the world.

The company was founded in Montréal in 2014 by two friends and colleagues, Carolyne and Mélanie.

What makes this store unique is that it complies with environmental standards in its operations.

So if you’re looking to support a local eco-responsible company, it’s worth considering Racheal. 

How From Rachel Works

From Rachel provides homemade clothing across different categories such as:

  • Tights
  • Skirts
  • Dresses
  • Tops
  • Lingerie
  • Swimwear 
  • Accessories
Rachel Tights

However, they’re more popular for their tights collection which comes in different styles such as:

  • Warm
  • Socks & Legwarmers
  • Over-the-knee
  • Patterned
  • Back Seam
  • Sheer
  • Plain
  • Maternity
  • Packs

From Rachel Shipping Duration 

They processed orders within 2 to 6 business days for Quebec delivery.

The duration is between 3 to 7 business days for delivery within Quebec’s remote areas and the rest of Canada.

In the end, how long it takes to receive your orders depends on the speed of the carrier as it may take longer than the above delivery times.

You can track your order by clicking on the order tracking link sent to your email. 

If you didn’t receive the link, reply to the shipping confirmation email or contact Rachel’s Live Chat to get the link.

From Rachel Canada Order Cancellation 

You can cancel your order with Rachel so long as it’s not yet shipped. 

All you need is to contact them through their Live Chat and you will get a response within 24 or 48 business hours.

Due to their delay in responding to customers, they may not receive your cancellation order on time, hence shipping your order. 

Once your order is shipped, you will have to make a return which will cost you C$8.

From Rachel Shipping Fees

How much they charge you depends on the amount of your order.

If you order items over C$50 (before taxes) or buy a wash bag, Rachel will not charge you a shipping fee. 

But if your order is less than C$50, you will be charged a shipping fee of C$8.50.

From Rachel Coupon Code

They provide up to 60% off on selected styles which you can access automatically without a coupon code. 

When you invite someone to Rachel, you will get 200 points ($10) when they make their first $50+ order. Your referral will also get 200 points ($10).

And when you subscribe to their Radiant Rewards Program, you will receive a 15% discount on your next order.

By joining their rewards program, you will have access to wide a range of points by doing easy tasks such as:

  • Signing up
  • Making purchases
  • Leaving a review
  • Following their social media accounts
  • Birthday 
  • Etc. Etc.

You can exchange your points for credits at checkout at the following value: 

  • 100 points = $5 OFF
  • 200 points = $10 OFF
  • 300 points = $15 OFF
  • 400 points = $20 OFF
  • 500 points= $25 OFF

Pros and Cons of From Rachel Canada

The following are the main pros and cons of From Rachel you need to consider: 


  • Free shipping: They don’t charge a shipping fee on orders above $50 or purchase of a wash bag.
  • Generous rewards: With up to 60% discount and a rich loyalty reward program, Rachel helps you reduce your purchase costs with ease.
  • Eco-friendly: They’re actively involved in promoting an eco-friendly environment in the fashion industry.


  • Poor quality: Some of their items especially, tights are of poor quality even though they’re costlier than other brands.
  • Poor customer support: They most often take a long time to respond to customer complaints, with some complaints unresolved.
  • Long shipping duration: Despite being a local store, it could take up to 7 business days or more for Rachel to deliver your order within Canada. 

Is From Rachel Canada Worth It?

I will say Yes and No. Yes because Rachel distinguished itself from other online fashion stores out there on many grounds.

But if you’re concerned about their drawbacks, then you need to consider other online fashion stores such as:

The ball is now in your court to make the final decision. 

Sign up to join the conversation
0 Replies
Inline Feedbacks
View all replies